📖 Documentation
Installation guides, MCP configuration, tools reference, and environment variables.
Read the Docs
🐛 Bug Reports & Features
Found a bug or have a feature request? Email us directly.
Report an Issue
📧 Licensing & Billing
Questions about your license, payments, or account? Contact our support team.
support@trusttoroot.com
Can I transfer my license to another machine?
Yes, but the process requires resetting your activation. Contact
support@trusttoroot.com with your license key and email, and we'll reset your device pairing so you can activate on a new machine. Alternatively, your team admin can reset it via the admin API.
How does the Team plan work?
The Team plan includes all Pro features plus enterprise memory scopes, audit trails, and SSE transport. Each team member needs their own license key. Contact us for volume pricing on 5+ seats.
Is my data stored in the cloud?
No. PAMK is local-first by design. All memory data is stored in SQLite databases on your machine (or your chosen PostgreSQL server). Only license validation calls are made to our servers — no memory data is ever transmitted.
What happens when my license expires?
Pro features (semantic search, SM-2 resurfacing, belief drift, etc.) will be disabled. Your data is never deleted or locked — you can still access all stored memory through Community features (state memory, episodic memory, BM25 search). Renew your license to re-enable Pro features.
Can I use PAMK without the MCP server?
Yes. PAMK is a Python library first. You can use it directly via the MemoryKit class: from pamk import MemoryKit. The MCP server is just one way to interact with it.
What's the difference between personal and commercial use?
Personal use includes hobby projects, learning, and personal AI assistants. Commercial use applies to any business context, commercial products, or revenue-generating activities. Personal users get a 14-day free trial of Pro features. Commercial users need a valid license from day one.
Is PAMK GDPR compliant?
PAMK includes a delete_user tool that performs a hard delete of all user data. Since data is stored locally on your infrastructure, you maintain full control over data retention and deletion. The PII redaction feature (Pro) can also automatically scrub sensitive data during consolidation.
What if I can't connect to the license server?
PAMK caches license validation results locally for 24 hours. If the license server is unreachable, your Pro features will continue working for up to 7 days (offline grace period). After that, PAMK falls back to Community features until connectivity is restored.